Privacy Policy

At Y-Cook India Private Limited (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy outlines the information we collect, how we use and share it, and the measures we take to ensure its security. By using our website, services, or purchasing products from us, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information from you when you visit our website, register an account, place an order, or contact us. This information includes, but is not limited to:

Personal Identification Information: Name, email address, phone number, billing and shipping address.
Payment Information: Credit card or debit card details, and other payment-related information.
Account Information: Username, password, and any other details you provide when creating an account.
Order Information: Product orders, quantities, and preferences.
Usage Data: Information about how you interact with our website, such as browsing history, device information, IP address, and other technical data.

2. How We Use Your Information

We use the collected information for the following purposes:

To Process Orders: To complete and deliver the products you order, including payment processing and order fulfillment.
To Improve Our Website and Services: To enhance your shopping experience, improve site functionality, and provide better customer service.
Marketing and Promotions: To send you promotional emails, offers, newsletters, or other marketing communications. You can opt-out at any time.
Customer Support: To respond to inquiries, support requests, or any other communication from you.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We respect your privacy and do not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your information with:

Service Providers: Third-party vendors, such as payment processors, shipping companies, and hosting services, who help us deliver our services to you.
Legal Authorities: If required by law, we may share your information to comply with legal obligations, government requests, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Security of Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure sockets layer (SSL) technology, and other safeguards. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. This helps us improve user experience, personalize content, and provide targeted advertising. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, some features of our website may not function properly without cookies.

6. Your Rights and Choices

Access and Update Your Information: You have the right to access, correct, or update your personal information through your account settings or by contacting us.
Opt-out of Marketing Communications: You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
Data Deletion: You can request the deletion of your personal information, subject to legal requirements and retention periods.
Cookies Settings: You can manage your cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites, services, or content that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. International Transfers of Data

If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our servers or service providers are located. By using our website, you consent to the transfer of your information to these countries.

9. Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update or change this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Y-Cook India Private Limited
Email: enquiry@ycook.in
Phone: +91 – 080 – 40903663
Address: 134/1, Kolathur Village, Hosakote Hobli, Bangalore Rural, Karnataka, India – 562114